title: Business Analyst

description: Background Purpose of Role: The Business Analyst role within the ECR Design Team is essential to ensuring that the proposed solution for meeting TPR’s statutory objectives aligned to the 2008 Pensions Act is developed to be efficient, robust, and which ultimately enables employer compliance (without unnecessary increase of burden). Main Duties/ Responsibilities Core Accountabilities: • Designing lean value driven business processes e.g understanding value and waste concepts • Able to produce both big picture process maps and detailed value stream activity maps. • Eliciting business requirements and writing business design specifications, ensuring that requirement are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards. • Creating logical and innovative solutions to complex problems • Applying process costing techniques to proposed solution options and assessing them for both technical and business suitability; • Drawing up and presenting specific proposals and business cases for new process and systems. • Working closely with a variety of programme team members, stakeholders and end users to ensure technical compatibility and user satisfaction • Communicating patterns of information to assist in identifying horizontal themes and sharing relevant information, • Co-ordinating enhancements/changes to existing systems/processes, including analysis, design, documentation, testing, end-user training and implementation. Outputs/ Deliverables to be achieved - Skills/ Experience Required Essential criteria: • Strong practical background in lean process design and techniques • Good understanding of data modelling methodologies and techniques e.g. physical information and data flows • Facilitation skills, to lead requirements elicitation workshops • First class business process mapping and modelling techniques • Strong background in the analysis of business systems and the definition of systems (computerised or otherwise). • Interpersonal skills, to help negotiate priorities and to resolve conflicts among programme stakeholders • Modelling skills and knowledge of product management concepts and how enterprise package solutions are positioned and developed • Experienced user of BA tools eg Visio, Systems Architect • Planning and working flexibly to a deadline • Likely to have experience across a range of business change and IT projects • Pensions Experience Formal Qualifications Required - Evaluation Criteria Competencies: • Identify, prioritise and plan effectively – Mentor • Deliver appropriate outcomes in line with our objectives – Mentor • Evaluate, learn, adapt and improve – Mentor • Understand our audience – Experienced • Communicate clearly – Experienced • Build good working relationships – Mentor • Respect others – Mentor • Take responsibility – Mentor • Behave professionally - Mentor

Capita Resourcing

postalCode: SL6 1DP


scheme: CPV

title: Drain & Sewer System Renovation and Repairs Term Contract (2yrs + 2yrs)

documentType: tenderNotice

description: Norwich City Council’s Property Services Team manages the maintenance and repair of the social housing property portfolio that comprises of approx. 18,500 conventional low and high rise properties with reinforced concrete stairways walkways and landings, system built properties, concrete framed high rise flats and timber framed dwellings. In order to maintain the property stock in good condition it is necessary to undertake repairs and maintenance as appropriate. Norwich City Council requires a single supplier to provide below ground renovation and repair works to drain and sewer systems outside properties which are being managed by its Housing Property Services (Special Projects) Team. This will be based upon a 2 year (2012- 2014) + 2 year (2014 -2016) term contract. Renovation and repair works will be carried out in the common green space areas, domestic gardens and occasionally common access and footways. The Supplier will be expected to minimise disruption to the tenants wherever possible, whilst maintaining access to properties at all times.

procurementMethod: open

mainProcurementCategory: works

Norwich City Council

street: Norwich City Council,City Hall

postalCode: NR2 1NH

countryName: UK

initiationType: tender


description: Management and Provision of School Catering Services at St Anne's Catholic High School for Girls. The school has a Lower Site located in Enfield that accommodates years 7,8,9 and an Upper Site at Palmers Green that accommodates years 10,11 and Sixth Form students. Total student roll is 1050.

mainProcurementCategory: services

Saville Consultancy Services

street: 2 The Cottages,Munstone

postalCode: HR1 3AJ


title: GB-Leamington spa: Provision of Sports & Arts Activities for the communities in and around the Forbes Estate & St. Marys' Lands, Warwick.

description: Provision of sporting and arts activities for residents in Warwick district but primarily focussed on those within the area of the Forbes Estate and St. Marys Land. This a one off project, with a total budget of £120,000 to be used from the start of the contract until 31/3/2015. th council beleives this is of particular interest to the third and voluntary sectors.

Warwick District Council

street: Riverside House,Milverton Hill

postalCode: CV32 5HZ


title: Research into New Penalties for Self Assessment Tax

description: Research is required to determine the level of awareness of these new penalties for Self Assessment among the SA audience.


title: GB-Stockton: North Tees & Hartlepool NHS Foundation Trust - Hospital Street Upgrade

description: Upgrade of existing hospital street to include new flooring, ceiling, plastered walls, wall protection, door protection, small pwer and lighting. The majority of work will be undertaken out of normal working hours.

North Tees & Hartlepool NHS Trust

street: University Hospital of North Tees

postalCode: TS19 8PE


name: Centre for Environment, Fisheries & Aquaculture Science

title: Marine underwater video and stills analysis for Orford Inshore rMCZ

description: The purpose of the analysis of the video/stills is to identify habitats and provide semi-quantitative data on the characteristics of the physical habitat and species composition.

postalCode: NR33 0HT


name: Defence Science and Technology Laboratory (Dstl)

title: MANUFACTURE OF HI-6 DMS

description: MANUFACTURE OF HI-6 DMS


name: Department of Energy and Climate Change (DECC)

title: The Impact of Gas Market Interventions on Energy Security

description: DECC is looking to commission an independent assessment of the impact of a set of potential interventions in the gas market on security of supply (in terms of both physical supply and prices) and the potential costs of intervention, with the ultimate objective of a cost/benefit analysis.

street: ,3, Whitehall Place

postalCode: SW1A 2AW


title: Secure Cash Carrier Service

description: Provision of a secure cash carrier service


title: Marine benthic macroinvertebrate sample processing: Greater Haig Fras rMCZ

description: All benthic infauna samples were collected using a 0.1m2 Hamon grab from an area of sea bed which has been recommended for consideration as a marine conservation zone. Exact locations for each of the samples are included in the sample details sheet along with a map of the rMCZ. Data from this survey will be used to aid in the assessment of the sites suitability to be considered a MCZ. The extraction of all benthic macroinvertebrates is to be completed following the contractors internal quality assurance methodology, ensuring that the NMBAQC guidelines for fauna extraction are met or exceeded. Samples have been sieved at sea on a 1mm mesh to remove fauna and residue less than 1mm and are currently stored in 4% formaldehyde solution. Enumeration, identification and biomassing should be carried out following the NMBAQC Processing Requirement Protocol and Taxonomic Discrimination Protocol. Biomass to species level (wet weight in grams to 5 d.p.) is required for all countable taxa. A reference collection of all species identified should be returned to the Cefas laboratories in Lowestoft in an appropriate preservation liquid (i.e. 100% IDA or 70% IMS, 20% water and 10% glycerol). Species nomenclature should be the accepted name as per the ‘UK Marine Environmental Data and Information Network (2011). The Marine Species of the British Isles and Adjacent Seas (MSBIAS): a checklist of species derived from the UNICORN and Marine Recorder applications’ (available online at http://www.marinespecies.org/msbias/). The abundance and biomass data matrices should be in a Microsoft excel file and sent electronically to the above contacts following completion. Please include the species directory code for each species in the taxon list where appropriate.


title: GB-Woking: The Muslim Burial Ground Repairs

description: Tender exercise for a suitably qualified architect or building surveyor to provide services in order to lead the project for The Muslim Burial Ground Repairs. Repair work is as set out in the Tender documents.

Woking Borough Council

street: Civic Offices,Gloucester Square

postalCode: GU21 6YL


title: Role of Community Groups in Smart Metering-Related Energy Efficiency Activities

description: The research project is to develop an understanding of the potential role of community groups in delivering smart metering consumer engagement, and in particular to understand how community outreach can work in practice in a smart meter roll-out which is led by energy suppliers and which is on a non-geographical basis

street: Room103,55 Whitehall Place


title: GB-Nuneaton: Swimming Pool Filtration

description: The contract opportunity is for the replacement of the filtration media for the swimming pools and the overhaul and service of the filtration vessels and ancillary valves and pipe work located at The Pingles and Bedworth Leisure Centre.

Nuneaton and Bedworth Borough Council

street: Council House,Coton Road

postalCode: CV11 5AA


name: Borough Council of King's Lynn & West Norfolk

title: Advertising Campaign of Holiday Guide

description: An advertising campaign to generate "new lead" requests for the 2013 West Norfolk Holiday Guide. Lot 1 is for on-line media and Lot 2 is for off-line media. Tenders may also be submitted for the fulfillment and mailing of the Holiday Guides to those responding to the advertising campaign.

street: Kings Court,Chapel Street

postalCode: PE30 1EX


name: Department of Health - Connecting for Health

title: Senior Assurance Analyst

description: The Senior Assurance Analyst provides appropriate input to and support for the business delivery of Secondary Use System (SUS) releases, developing guidance, plans and support documentation for the provision of operational services across eight (8) national suppliers to support integration and accreditation testing activities as well as addressing disputed defect resolution including appropriate written documentation. In addition to that, the Senior Assurance Analyst will provide assurance support for other business critical systems such as the GP Extract Service (GPES).


title: Marketing Birmingham Email Broadcast and eCRM Support Software Services

description: Marketing Birmingham and partners (Black Country, Solihull, Southside and Birmingham Airport) have been awarded European Regional Development Funding for the period up until September 2014. Details are now announced to appoint an email broadcast and eCRM software support provider to fulfil all ERDF email broadcast and eCRM software support for programme activity for Marketing Birmingham up until the afore mentioned date. If you experience difficulty in accessing the attached document please refer to www.marketingbirmingham.com/tenders. The deadline for total submission of requested information as per the attached document is prior to 12:00 noon on Friday 04 May 2012.

Marketing Birmingham

postalCode: B1 2ND


title: Campbelton CRS - Address heat loss in garage by installation of lowered insulated ceiling.

description: Campbeltown Coastguard Rescue Station - Address heat loss in garage by installation of lowered insulated ceiling. This Contract will be managed through our property management company James Barr Ltd Please contact Stuart Ferris for further information at - SFerris@jamesbarr.co.uk Deadline for receipt of tenders - 11am 23/11/2012


name: Ministry of Justice (MoJ) Procurement - CMT SW&W

title: Sentencing Council Research on Fraud

description: Research on Fraud


name: Defence Support Group (DSG), DSG Support Group

title: GB-TELFORD LSBU10/0632: W10 Watches

description: THIS ADVERT IS FOR SUBCONTRACTOR INTEREST ONLY PLEASE CONTACT THE BELOW MANUFACTURE SEIKO UK LTD SC HOUSE, VANWALL ROAD, MAIDENHEAD, BERKS SL6 4UW TEL:- 01628 770001 DMC - W10 NSN – 6645-99-6052627 MPN – PXD433 Description – WATCH,WRIST,ELECTR,LUM FOR NAVIGATIONAL USE;QTZ ELECTR TYPE;TIME INDICATED BY HRS,MINS & C SECOND HANDS & DAY OF MONTH;SLV OXIDE/ZINC CELL PWR**

mainProcurementCategory: goods

street: BLDG 15

postalCode: TF2 8JT


name: Northern Lincolnshire and Goole Hospitals NHS Foundation Trust

title: T/137 – Contract for Provision of Additional Passenger Transport Services

description: This ITT is for the extension of the current Park and Ride service in operation from Glanford Park Scunthorpe to Scunthorpe General Hospital- the contract is for the transportation of patients and visitors between the 2 sites. There is currently a service running for staff members between the sites- this is not included in this tender.

street: Diana Princess of Wales Hospital,Scartho Road


title: Technical advice under the enduring regime for offshore transmission

description:
Ofgem E-Serve requires support from technical advisers to assist with further development and implementation of the enduring regulatory regime for offshore transmission. The technical advisers will require a strong background in design and construction of large infrastructure projects; an in-depth understanding of offshore electricity transmission (including the enduring policy regime for OFTO and Generator build models); and familiarity with PFI/PPP financing and risk allocation models for infrastructure projects.

 The key outputs from this work will be:

 (a) A review of the proposals on OFTO and Generator build models contained in the most recent E-Serve consultation on the enduring regime for offshore transmission against industry practice and their assessment from a technical perspective with a view to improving their technical robustness going forward;

 (b) Mapping out of a generic construction process and timeline, as well as identifying scope for design variation at different milestones, to test the OFTO build model and to ensure it is aligned with standard industry processes and timelines;

 (c) Advising Ofgem on the information relating to technical project engineering, design and construction requirements that could be provided to bidding OFTOs as part of the OFTO build tender exercises;

 (d) A review of the emerging proposals for risk allocation between OFTOs and Generators during the construction and operation of the transmission assets and identification of additional risks as well as proposals as to how such risks may be best managed;

 (e) Advising Ofgem on the technical issues that may arise in connection with constructing phased projects and subsequent ownership configurations;

 (f) Ongoing advice and assistance with the running of industry workshops to stress-test the findings of work streams (a)-(e) above.

 More detail on this scope of works is provided in the IPP document that can be requested from john.cole@ofgem.gov.uk

 (MT Ref:85431)

Ofgem

street: 9 Millbank,Procurement Team

postalCode: SW1P 3GE


title: Aerators for Wessex, Devon and Cornwall.

description: Aeration equipment that will improve dissolved oxygen levels within a waterbody.

Environment Agency

street: Manley House

postalCode: EX2 7LQ


name: Redditch Borough Council/Bromsgrove District Council

title: Redditch Borough Council - Proposed contract to provide woodland management operations for the Council for the Autumn- Winter period 2012-13 to be completed by 31st March 2013

description: Redditch Borough Council - proposed contract to provide woodland management operations for the Council for the Autumn- Winter period 2012-13 to be completed by 31st March 2013

postalCode: B98 8AH


name: National Institute for Health and Clinical Excellence

title: Reviews of qualitative and quantitative evidence, for NICE Programme Guidance on Behaviour Change

description: A set of reviews of the quantitative and qualitative evidence to inform the development of NICE public health programme guidance for professionals, commissioners and managers with public health as part of their remit working within the NHS, local authorities and the wider public, private, voluntary and community sectors on health behaviour change interventions and techniques at individual level.

street: MidCity Place,71 High Holborn

postalCode: WC1V 6NA


title: Laundries to BS EN 14056:2002

description: Laundries to BS EN 14056:2002


title: GB-Stevenage: THE PROVISION OF A RANGE OF SPECIALIST ACCOMMODATION SUPPORT FOR ADULT SUBSTANCE MISUSERS

description: In line with the Hertfordshire Drug and Alcohol Commissioning Strategy (2010-2015) and in response to the identified needs for housing related support services for adult substance misusers, the Drug and Alcohol Joint Commissioning Team are tendering for the provision of a range of specialist accommodation support for adult substance misusers. The overall ambition for this tender is to improve the health and wellbeing for our communities and ensure that the community of Hertfordshire has a system of accommodation support for adult substance misusers which responds to individual need, supports their recovery journey and covers the full spectrum of need. Applicants are expected to have at least 2 years experience in delivering the spectrum of needs as per the specification. Applicants are also required to be able to demonstrate an understanding of the complexity of problems experienced by adult drug and alcohol users and the impact this can have on their carers/families and local communities.

Hertfordshire County Council

street: 2nd Floor Farnham House,Six Hills way

postalCode: SG1 2FQ


title: Sheffield Highways PFI

description: We are currently mobilising a 25 year Highways PFI Scheme in Sheffield and are seeking suitable contractors who can help us deliver this project. This is an exciting new opportunity and we hope to attract interest from both local and regional companies who can offer long term sustainable services. Please contact us if you are interested in the following opportunity. PAINTING CONTRACTORS (LARGE STRUCTURES) - WORKS COMPRISING:- • Surface Preparation incl Shot blasting, waterblasting • Painting • Dust Suppression • Enclosed scaffold systems

Amey

street: The Sherard Building,Edmund Halley Road

postalCode: OX4 4DQ


name: Air Defence & Air Traffic Systems Delivery Team

title: GB-HENLOW: EVALUATION AND REPAIR OF HOGTROUGH ANTENNAS

street: Room C49,Building 85,RAF Henlow

postalCode: SG16 6DN


title: Tender for Carers and Respite Services

description: Southend-on-Sea Borough Council is inviting expressions of interest from suitably qualified and experienced organisations to tender for a variety of Carers Support Services and Respite Care Placements, covering both Adults and Young Carers. A carer is someone of any age who provides unpaid support to family or friends who could not manage without this help. This could be caring for a relative, partner or friend who is ill, frail, disabled or has mental health or substance misuse problems. It is envisaged that this contract will be let in lots, as detailed below. • Lot 1: Adult Carer’s Respite Services a) Carers Prescribed & Flexible breaks – providing short breaks in clients own homes b) End of Life Service –providing support and breaks for carers of people with a life limiting or life threatening condition c) Emergency Respite. - Providing short notice respite support as result of emergency situations • Lot 2: Carer’s MH Services (including Dementia Services) a) Providing a range of support services for carers of people with mental health needs b) Providing a range of support services for carers of people with dementia • Lot 3: Carer’s Advice and Information Service Strengthening carers support, through advice and information aimed at reducing social isolation. Providing a platform to raise awareness of the value and needs of carers in Southend • Lot 4: Respite Care for CWD Providing respite care for Children with Disability mainly for pre-planned breaks, although emergency provision must also be provided as part of this contract. • Lot 5: Young Carers and Parent Carers • Providing advice, information and emotional support on all issues relating to their caring role. To provide social, educational or other events aimed at reducing social isolation Successful organisations must have a comprehensive understanding of Carers and Respite Care provision and a proven track record of liaising and supporting vulnerable adults, children and their families. Subject to funding the maximum duration of contract will be 3 years starting 1st October 2012 with a 2 year extension. The minimum duration of contract will be 1 year starting 1st October 2012 with a 1 year extension. TUPE will be applicable to this contract. The Service Providers can supply one or more lots or single elements. It is therefore intended that the contract be awarded to multiple providers, depending on submissions received. Southend Borough Council welcomes submissions from all organisational types, including Third Sector Organisations. You can register your interest by requesting documentation by quoting reference: Carers and Respite Services and emailing: procurement@southend.gov.uk Contact Telephone 01702 215000 ext 4899 The closing date for document requests is 12 noon, Monday 6th August 2012 The closing date for submitting completed documentation is 12 noon, Monday 20th August 2012


title: GB-TELFORD LSBU10/00639: 9ETS OIL SEPEARATOR

description: DMC - 9ETS NSN - 4330-99-877-8148 DESIGNATION – SEPARATOR OIL: 160MMH; 117.5MM LG; 98MM WD; BRACKET MOUNTING MPN - 276151067 SUPPLIERS MUST INVOICE THROUGH THE MOD FORM 640 SUPPLIERS MUST PROVIDE EVIDENCE THEY ARE ISO OR EQUIVALENT ACCREDITED, WITH THE SCOPE OF THERE ACCREDITATION.


title: Maintenance and Repair of Patient Handling Equipment

description: Wolverhampton City Council requires a company that will examine, test, maintain and repair upon request, our Patient Handling & Bathing Equipment that is based at various Social Services establishments across the City. All equipment must be inspected in accordance with LOLER regulations every six months, of which, one must be carried out during the annual maintenance visit. This contract covers the maintenance of all hoists and slings and the working bands are considered as: 'Normal' Working Hours Monday to Thursday 09:00 till 17:30 Friday 09:00 till 17:00 Out of Normal Working Hours Monday to Thursday 17:31 till 08:59 am Friday 17:01 till 08:59 am Saturday All day Sunday All day Bank Holidays All day.

Wolverhampton City Council

street: Corporate Procurement, Civic Centre,,St Peters Square

postalCode: WV1 1RL


title: Editorial Support Services

description: The service will provide editorial support resource as and when required to work on the client site alongside the in-house content team working the Home Office website. The work will cover the following areas: BAU Publising and Content Site Content Audit

PCoE - Procurement Centre of Excellence

street: Room 2Y92 Concept House,Cardiff Road

postalCode: NP10 8QQ


name: Defence Support Group, DSG Support Group

title: GB-telford: LSBU9/0333 - THE SUPPLY OF QUANTITY 25 TOWBARS USED ON WARRIOR RECOVERY VEHICLE

description: 9MCV/2540 99 998 9878 FV2187094 - TOWBAR, RECOVERY VEHICLE. EXPRESSIONS OF INTEREST TO PARTICIPATE IN THIS REQUIREMENT ARE TO BE SUBMITTED IN WRITING OR BY EMAIL TO VIVIENNE JAMES, DSG LAND SUPPLY TELFORD, BLDG B15, MOD DONNINGTON TF2 8JT/Vivienne.James@dsg.mod.uk AND SHOULD AS AN ABSOLUTE MINIMUM, DEMONSTRATE THE FOLLOWING: 1. EVIDENCE OF ISO 9001:2008 ACCREDITATION; 2. PROVEN KNOWLEDGE OF AND THE CAPABILITY TO DELIVER THE REQUIRED SCOPE OF WORK; 3. EXPERIENCE OF SIMILAR WORK ON PREVIOUS CONTRACTS PARTICULARLY THOSE HELD BY MOD OR OTHER GOVERNMENT DEPARTMENTS

street: DSG Land Supply, Building B15, MoD Donnington


title: IT Office Refurbishment at Colindale

description: The works comprise of the complete stripping out of all fixtures and finishes and removal of partitioned/glazed walls to form an open plan office area and 1no meeting room. Stripped areas to be provided with new ceiling, flooring, lighting, data points, trunking, electrics etc along with renewal of all fittings and finishes including redecoration throughout.


title: National Fraud Authority Public Awareness Campaign - Online

description: Public Awareness Campaign - Online Campaign There is a different tender for the outreach work and another for the PR Please see attached Opportunity doc for more detail


title: Cluster Development Analyst

description: DigitalCity Business has historically been part financed by the European Union and the European Regional Development Fund, and is currently applying for funding from this source for the 2012-15 period. We expect to receive confirmation of this funding later this summer. In the meantime, and to expedite project ramp up, DCB is conducting a procurement exercise for a number of services, including this invite to quote. Applicants should be aware that the contract on offer is subject to this funding being confirmed, and all application work is done at the applicant’s own risk. DigitalCity Business [DCB] is the business driver for the developing DigitalCity supercluster based in the Tees Valley. One of DCB’s tasks is driving cluster-focussed activities such as events, networking and collaboration initiatives in the Tees Valley. this is of particular importance given the Local Enterprise Partnership’s prioritisation of the digital sector, and the targets identified in its Digital Sector Action Plan. DCB requires a freelance analyst to work alongside the core DCB team to help deliver in this area. The contract offered is a part-time freelance one, and the amount of work will vary, and depend very largely on demand. Key activities will be - · Delivering and further developing cluster-focussed activities such as mentoring, the Business Growth Workshop System, networking initiatives [both real world and online], and collaboration · Initiating a range of innovative cluster support products, including the online Business Growth Workshop System, a unique Cluster Development Management System, and a Business Snapshot reporting system · Analysing data gathered from these systems so that DCB can make informed decisions in regard to activities and focus areas · Liaising with DCB’s partners, and contributing towards a variety of reports needed for those partners · Liaising with DCB contractors and sponsors The analyst needs these key abilities - · Excellent analytical skills, with fast, accurate and precise work in all forms [written, verbal] · Knowledge or practical experience of cluster development activity · Business and marketing focus · Ability to work independently, including setting and meeting deadlines · Ambition · Interpersonal skills, enabling them to fit in with a hard-working, results-focused DCB team The successful candidate will most likely have either a degree in an appropriate field, or will be an undergraduate towards the end of degree-level study in an appropriate field. The total value of the contract [or if there are contracts, the total aggregated value] will not exceed £20,000, with the analyst being engaged on an ‘as needed by DCB’ basis. If you wish to apply for this role please send – · Your CV [including two referees], together with - · A short explanation as to why you would be ideal for the role. It should be no more than two sides A4, single spaced, 10pt type, and be in either .doc, .docx or .pdf form · A clearly stated day rate for your work Bids must only be submitted via the NEPO E-TENDERING PORTAL Tenderers must not send Tenders by both electronic and postal methods or return a Tender by e-mail to the council. To express an interest please log onto the North East Purchasing Organisation (NEPO) portal via https://www.qtegov.com/procontract/supplier.nsf and locate the Middlesbrough Council tender provision through the search facility. You will then be required to register your interest in this contract. If you are not registered on the NEPO portal (Pro Contract) you will need to complete the registration (free of charge) before registering your interest. All documentation will be available only through the Pro contract system. If you have any problems registering an interest contact Stephen Snaith 01642 729 178 The closing date for submissions is 12 noon, 16th July 2012. If you require any further information prior to submitting your proposal please contact Alison Newlove at DigitalCity Business [alison.newlove@dcbusiness.eu].


title: SAHF Repairs replacement in BSD HPA NIBSC South Mimms

description: This scope of the works is to carryout flooring replacements within the Biological Services Division (BSD) at the HPA NIBSC location, namely removal and installation. There are several locations where the vinyl has been damaged, is uneven and in some areas does not have the required nosings and inserts to meet the latest legislation. The vinyl is not non-slip and therefore the area is creating a health and safety risk. Due to the health and safety risks and the required usage of these stairwells the vinyl flooring needs to be replaced. The removed vinyl needs to be recycled.

Health Protection Agency

street: 61 Colindale Avenue,Colindale


title: District Wide Development Viability Study

description:
To undertake a District wide development viability Assessment to provide the evidence base for the potential introduction of the Community Infrastructure Levy(CIL). The study will determine the extent to which developer contributions through CIL could be used to fund Infrastructure without making development unviable. Further details at http://www.northnorfolk.org/business/650.asp

 (MT Ref:89351)

North Norfolk District Council

street: Holt Road,Planning Policy

postalCode: NR27 9EN


name: Office of Qualifications and Examinations Regulation

title: Validation of Regulated Assessment

description: Research funded under this project is to validate a range of assessments regulated by Ofqual at the overall assessment level. When conducting validity studies, a clear understanding of the purposese of the assessment and the proposed interpretation of the results is essential. Each intended interprepation/use of results from an assessment will need to be validated because different interpretations or use may involve different inferences and assumptions. For validation studies supported by this specification, uses of results from regulated assessments will be limited to certification at individual student level: • For National Curriculum assessments: Reporting • For GCSEs: Certification (and employment) • For GCEs: Certification, university enterance, and employment • Vocational qualifications: Certification, progression, employment and entry to university For National Curriculum assessments and general ualifications, final results for individuals are reported using performance categories and should therefore be interpreted in terms of the level of attainment in the curriculum as required by the performance standards which are pre-defined.


title: Invitation to Tender - ICT Research Services - HMT1089

description: The Authority is seeking to appoint a service provider for the provision of ICT research, analysis and advice, ideally focussed on the UK market. The successful service provider will assist the JWS senior management team in developing further it’s strategy and informing the business in its decision making process including, but not exclusively limited to; business support, technology and architecture, hardware and software vendor management, software licensing and asset management (SLAM) and security and risk management.

HM Treasury

postalCode: SW1A 2HQ


title: Site Management

description: Please refer to the attached document for full details of requirements and process. The deadline for the complete submission is no later than 12:00 noon on 16 April 2012. If you experience difficulty accessing the attached document please refer to www.marketingbirmingham.com/tenders

DanceXchange

postalCode: B5 4TB


title: IT


name: Health Services and Delivery Research Programme

title: Research Opportunity: Interventions to improve skills and care standards in the clinical support workforce for older people

description: This call invites researchers to evaluate interventions to enhance the skills and care by nurse and therapy support workforce for older patients. The need to improve the quality of older people care is well recognised and the central importance of support staff, who provide most of the day to day care. But little is known about what works in terms of training and organisational developments targeted at support staff. High quality health services research is invited to address key knowledge gaps. Most of these will involve complex service initiatives and mixed-methods will usually be needed. Careful attention will need to be paid to design studies which give insight to context and produces findings which can be generalised to the wider NHS.

postalCode: SO16 7NS


title: Port Freephone number and provide freecall 0800 phone services

description:
Port current Free Call number and enable free calls to be made to Hounslow Homes Ltd by its customers.

 (MT Ref:88231)

Hounslow Homes Ltd

street: St Catherines House,2 Hanworth Road

postalCode: TW13 5AB


title: Adhoc Minor Works Trades Services

description: Expressions of Interest are sought from suitably qualified and experienced contractors for the provision of one or more of the following services: Joiner, Plumber, Electrician. The contract is advertised in 3 lots. The Trust reserves the right to award all lots, one lot or neither lots. County Durham & Darlington NHS Foundation Trust is seeking to set up a Framework Agreement to undertake adhoc minor trades works within the Trusts buildings. Consideration will be given to those with experience of working within NHS or similar environments. The duration of the framework will initially be for 12 months with the option to extend for 12 months and a further option to extend for another 12 months. To express an interest in this tender please log onto the link below and follow the instructions on CARDEA; https://www.cardea.nhs.uk/Cardea/DisplayModules/TradeModules/Negotiations/Opportunities/ViewOpportunityEvent.aspx?EventID=1114 Please note that the closing date for receipt of expressions of interest is Tuesday 3rd July 2012 at 12 Noon.

street: Bede House,Belmont Business Park

postalCode: DH1 1TW


title: Project Manager

description: Background Our client has a contract position for 11 months, this is a Project Management position based in Sutton Coldfield but it will involve travel to other UK locations. It is desirable that you have current SC clearance. Main Duties/ Responsibilities Our client currently has 3 projects that they require a Project Manager to assist with. The Logistic Commodities & Services Transformation (LCST) Programme is a programme to put defence logistics (non-explosive & vehicle stock) on a sustainable footing for the future. Fit-for-purpose infrastructure is a fundamental element of the transformation and is to be provided by the project team who will develop an infrastructure solution which is compatible with efficient logistics service delivery in the future. The solution has two parts; that relating to non-explosive stock and the vehicles stock. The role of this post is to lead the development and implementation of a transition plan for the vehicle storage solution. This will include responsibility for the Estates Vehicles Working Group which brings together the key stakeholders who between them specify the requirement, manage the operation as it is today and will be involved in the operation whose reshaping will be driven by the infrastructure solution provided. Outputs/ Deliverables to be achieved Specifically: - Business case development for vehicles and support to logistics - Leadership of the Estates Vehicles Working Group to develop an agreed transition plan - Implementation of a transition plan - Interface management – ensure plan is coherent with wider initiatives - You will also ideally have experience in land disposal projects including the development of planning applications and negotiation of Section 106 agreements. Skills/ Experience Required You will need to be able to demonstrate the following core compentences: - Working Together - Leadership & Development - Communicating & Influencing - Analysing and Using Evidence - Managing Customers & Suppliers - Programme & Project Management In addition, essential Skills/experience: - Development of investment appraisals and business cases - Development of strategies (including procurement and property disposals) to meet customers output spec requirement - Managing technical support to deliver outcomes - Engaging with staff and trade unions to deliver change - Full UK drivers license

Capita Resourcing

postalCode: SL6 1DP


title: Research Contract Opportunity: NIHR Health Services and Delivery Research (HS&DR) programme

description: Funding Opportunities with the NIHR Health Services and Delivery Research (HS&DR) programme The HS&DR programme aims to produce rigorous and relevant evidence on the quality, access and organisation of health services, and is now accepting applications to its researcher-led workstream. The closing date for applications is Thursday 15 March 2012, by 1pm. Under the researcher-led workstream, the HS&DR programme will fund research to improve the quality, effectiveness and accessibility of the NHS. This includes both primary research and evidence syntheses, depending on the existing research and the most appropriate way of responding to important knowledge gaps. The aim is to fund research that will lead to improvements in health services that will be of greatest benefit to the NHS and to patients. Further information is included on http://www.netscc.ac.uk/hsdr/fundingresearcherled.html?src=alert_125001

Alpha House

street: Enterprise Road,University of Southampton Science Park


title: Catering Services for Internal Workshops and Conferences

description: The University of Warwick , Warwick Manuring (WMG), has a requirement for An external catering serviceto provide hot and cold food for a number of events taking place over the life of an EU Funded Project. Anticipated Catering Programme and Scope  Two launch events between September and December 2012 with up to 70 delegates at each. Tea and coffee’s served morning and afternoon with additional snacks and with a buffet lunch with drinks. Please provide details of the range of beverages and snack items offered.  Four full day conferences with up to 60 delegates at each - similar catering requirements to the launch events above.  One board meeting per quarter with average of ten delegates. This will be a sit down meal in the early evening with drinks (hot and/or cold food).  One workshop per month for an average of 12 delegates. Requirement for breakfast/ lunchtime/ early evening buffet only depending on timings of workshop.  Catering will be required throughout the life of programme from September 2012 to March 2015 total 2.5 years)  Suppliers are invited to submit example menus only along with pricing per person. Please provide details of standard and premium ranges for both Hot and Cold Buffet ranges.  Proven ability to provide catering to large (up to 70 delegates) will be necessary along with the ability to deliver catering at strategic points during the day.  All cutlery and crockery must be provided with a ‘set up and take away’ service for all catering. Please refer to http://in-tendhost.co.uk/universityofwarwick for further information. You will be able to download the full tender documents from this site. Any queries in relation to this requirement should be directed to the University of Warwick via the correspondence functionality of our e-tendering system. Failure to do so may result in queries being excluded from the procedure.

The University of Warwick

street: University House,University of Warwick,Kirby Corner Road

postalCode: CV4 8UW


title: Vehicle Valet Service (Northern Ireland)


title: Supported Housing services for people with a Learning Disability

description: Southend on Sea Borough Council Supporting People Team is inviting expressions of interest from established, suitably experienced organisations, to provide specialist Supported Housing and floating support services to Adults with a Learning Disability. These services will be expected to focus on maximising clients’ independence and preparing clients to move into independent living, with or without low-tiered support. The provision of these services will include high quality, fit for purpose accommodation provision alongside specialist support packages. The estimated annual value of this contract is £577k per annum and Southend Borough Council envisages awarding this contract to 1 provider/consortium only. The contract will be for an initial period of 5 years with an option to extend for a further 3 years, at 12 monthly intervals, with a proposed start date of 1st October 2013. The successful organisation must have a comprehensive understanding and proven track record of Learning Disability Supported Housing and floating support within the Supporting People Programme, working with personal and individual budgets, and be registered or able to gain registration to provide regulated activity. Southend Borough Council welcomes submissions from all organisational types, including the Third Sector and Consortia arrangements. If you wish to tender for the above requirement, please contact Suzanne Clark to request the Pre-Qualification documents. Address Corporate Procurement, 2nd Floor, Civic Centre, Southend-on-Sea, Essex, SS2 6ER. E-Mail procurement@southend.gov.uk Phone 01702 534026 Fax: 01702 215110 Closing date for PQQ document requests is 12 Noon on 17th January 2013 Completed PQQ documents must be returned by 12 Noon 24th January 2013 SOUTHEND-ON-SEA BOROUGH COUNCIL


title: GB-Stoke On Trent: Site Wide Asbestos Analysis & Structural Survey

description: Stoke On Trent City Council require a site wide asbestos analysis & structural survey of the Chatterley Whitfield site. Foe more information, please log onto the Bravo e-tendering system. Project number 18342 and ITT number 29466.

Stoke-on-Trent City Council

street: Corporate Purchasing and Contracts Unit, Audit Services, PO Box 1709, Swift House, Glebe Street,,https://wmcoe.bravosolution.co.uk,Please use Bravo e-tendering for submissions. No Hard Copies Will Be Accepted

postalCode: ST4 1HW


name: Department for Environment, Food and Rural Affairs

title: Provision of courier services - firearms

description: In the event of an exotic disease outbreak, or other incident, the rapid culling of animals plays an important part in reducing the impact of the disease on the affected sector and the wider economy, and ultimately leads to eradicating the disease from the country. There are some instances where animals are required to be sedated, prior to culling. This is normally the case from fractious animals. The Agency currently holds 32 Pneumatic Dart Rifles (considered a section 5 weapon) on hand for deployment in an emergency. It‟s anticipated that these weapons will be held in a central armoury Worcester or Weybridge (subject to change). The services of a courier are being sought to transport the weapons from the central storage location to the point of need and ultimately back to the storage centre. The point of need may include other AHVLA sites/offices or direct to farm.


title: Works to emergency generator tank and main stores tank at HMP Ford


title: GB-Corsham: Library Management System

description: The provision of a Library Management System (LMS) Software package and information systems together with Software and Technical support services. Expressions of interest are requested for a 1 year contract with a possible option to extend on an annual basis for up to a further 4 years. The LMS must be able to meet its outputs such as: Checking out, reserving and renewing books and serials for loan; Providing a searchable catalogue, Modifying the catalogue according to withdrawals and additions; Producing reports on book checkouts; Adding digital resources and information such as PDF reports and eBooks; Enable a catalogue searchable via the internet enabled devices. There are currently six hundred borrowers. Each borrower will require a library card with a barcode number to uniquely identify them. The LMS shall be an Internet hosted solution, installed on an externally hosted server owned by the LMS provider, and accessed from Defence Information Infrastructure Future (DII/F) User Access Devices (UADs) Only unclassified data shall be held and personal data shall be excluded. Library staff shall access administrator accounts. Technical support shall be wholly provided by the LMS provider. Dependant on the number of suppliers expressing an interest in this requirement there may be a need to issue a Pre Qualification Questionnaire to assist the Authority in down selecting those suppliers who will receive an ITT which will be no more than 6 suppliers. Suppliers must be accredited to ISO9001:2008 and MOD Terms and Conditions shall apply. It is the Authority’s intention to operate electronic trading by using Purchase to Payment (P2P) system. Please email DESAppsSvcs-ComrclC@mod.uk to formally register an interest in this requirement.

Application Services Team (AST), DE&S

street: BLDG 405 D1

postalCode: SN13 9NR


title: Provision of a Collective Switching Scheme for Energy Provion to the Residents Of Norwich

description: Norwich City Council has carried out a range of work to help its citizens reduce their gas and electricity bills in line with its environmental strategy. This has included a number of successful programmes to enable citizens to increase their energy efficiency and to benefit from grant aid or other targeted help for the most vulnerable households. The council now wishes to establish a collective purchasing and switching scheme for the City to enable householders to easily engage with the gas and electricity market and get the best deal for their energy requirements. Collective purchasing / switching occurs when a group of likeminded consumers band together to negotiate a better deal with their gas and electricity suppliers.

Norwich City Council

street: Norwich City Council,City Hall

postalCode: NR2 1NH


name: Department for International Development

title: DFID 5885 St Helena Landscape and Ecology Mitigation Programme

description: The objective of the services is to design and deliver a programme of activities that will provide the ways and means for compensatory habitat and landscape treatment within the designated Airport Development Area (ADA) during the four-year airport construction period. This will reduce and offset both the permanent direct loss of habitat, and the direct and indirect impacts on St Helena’s landscape resulting from the construction of an airport and associated infrastructure. This programme will be developed from the approved existing outline plan described in the Environmental Statement for the airport project. The Supplier will develop this outline plan into a fully costed implementation programme and will be responsible for its successful delivery. This will enable the St Helena Government, as the Employer, to meet its own obligations to the Contractor as set out in the Environmental Management Plan . The programme will be implemented concurrently with the main construction contract.


title: Improving Business Performance - Metal Recycling Permit Review

description: Analysis and assessment of permit types prior to review / amendment by EA.


title: Supply of maintenance and associated consumables/ reagents for HemOS SP


title: Recruitment Agency: Procurement, HR, Finance & FM Roles

description:
The GMC uses the services of recruitment agencies for the provision of some temporary and permanent staff. We are inviting tenders for the supply of permanent and temporary Procurement, HR, Finance and Facilities Management roles.

 This will be broken down into two lots:

 Lot A is for the supply of permanent staff and temporary workers to our Manchester office.

 Lot B is for the supply of permanent staff and temporary workers to our London office.

 This lot covers a broad spectrum of roles including HR adviser, Management Accountant, Financial Improvement Officer, Procurement Analyst, Facilities Manager amongst others.

 We expect to award contracts to two providers, one per lot, who can supply each location with all disciplines. However, no guarantees of any work or particular volumes of work will ensue in relation to the appointment of the panel.

 On average in 2011, we had 87 temporary workers per month across both Manchester and London. This includes both long-term and short-term cover assignments. Providers should note that our strategic objective is to reduce costs without impacting on our operational requirements.

 In the main, the GMC recruits for permanent or fixed-term staff directly seeking agency support for specific roles.

 (MT Ref:89792)

General Medical Council

street: 3 Hardman Street,Procurement

postalCode: M3 3AW


title: Provision of Local Emergency Support Service

description: The London Borough of Barking and Dagenham invite expressions of interest from suitably experienced providers to tender for a Local Emergency Support Service. As part of the Welfare Reform Act 2012, the Government is transferring some areas of the Discretionary Social Fund to local authorities to deliver in a way that meets local need. These are crisis loans and community care grant. The London Borough of Barking and Dagenham are seeking expressions of interest from organisations, communities and groups interested in providing a localised emergency support service to deliver this funding. The Local Emergency Support service will prevent serious risk to the health or safety of the borough’s most financially excluded residents, ease severe financial pressure and help those without the necessary means to establish themselves in the community. The Local Emergency Support will be based upon the following principles and will, at all times treat those who have fallen on hard times with dignity and respect: • Transparency • Universal access • Flexibility • Parity • Connectivity Organisations may wish to consider partnership work when applying for this tender through sub contract or consortia arrangements. It is anticipated that the service will be delivered from April 2013 for a period of 2 years.

London Borough of Barking and Dagenham

street: Adult Commissioning,Roycraft House

postalCode: IG11 8HE


title: GB-TELFORD: LSBU5/0100 WARRIOR 28V DIRECT CURRENT MOTOR

description: Expressions of Interest are invited from suitable qualified companies with experience in the supply of Warrior 28V Direct Current Motor to Drawing Number FV206958 Issue 4, Quantity 5 are required against Nato Stock Number 6105993730052. Please note that the Drawing is not currently held by DSG Telford, but it will be made available for issue with the Invitation to Tender. Contractors must state in their expression of interest any: 1) Evidence of having supplied similar items to the Authority and the capability to deliver the required scope of work, and 2) A copy of the contractor valid ISO 9001:2008 certificate accompanied by the approved scope. The Expression of Interest should be made in writing/e-mail to the address stated in Section 1 Contracting Authority. Only those expressions of interest that fully meet the above criteria will be considered for Invitation to Tender. The Contract will be awarded based on acceptance of the lowest priced bid that is technically and commercially compliant together with delivery criteria.

street: MOD DONNINGTON

postalCode: TF2 8JT


title: Provision of a mobile occupational health unit Service within the United Kingdom

description: The Civil Nuclear Constabulary are looking for companies to provide experienced Occupational Health nurses and doctors. They will be required to fulfil requirements set down in CNC’s medical specifications and to carry out pre-employment medical assessments, using a mobile Occupational Health unit, at various locations throughout the UK, initially for up to three days every two months. This contract is for a period of 12 months with an option to extend for a further 12 months.

Civil Nuclear Constabulary

street: Culham Science Centre

postalCode: OX14 3DB


title: GB-Solihull: Water Booster Pumps & Water Mains Replacement Programme (2013/14 & 2014/15)

description: Replacement of water booster pump sets and associated water mains that serve multi-storey residential properties (multiple sites) - 2 year programme.

Solihull Community Housing

street: Endeavour House,Meriden Drive

postalCode: B37 6BX


title: Manufacture of Modular Flask Half Unit Body

description: RSRL requires some new items to extend an existing radioactive transport package from a single unit configuration to an one and a half unit configuration. The transport package is the type 3360 modular flask and the items required include a half unit flask body, shield ring and associated tie down clamps & fasteners. The half unit body comprises a lead filled welded steel fabrication measuring approximately 900mm diameter by 700mm long. Test requirements include scintillation testing to demonstrate adequate shielding. The shield ring is made from tungsten and steel and measures approximately 460mm diameter by 100mm long. The items are to be manufactured under a quality management system conforming to BS EN ISO 9001:2008. A quality plan detailing manufacturing and testing, and a full Lifetime Quality Records document pack will be required. Welding will be carried out by qualified welders working to approved weld procedures which will be independently reviewed. Key stages of the manufacturing process will be witnessed.

Research Sites Restoration Limited

street: B71/ 109 Winfrith Site,Winfrith Newburgh

postalCode: DT2 8WG


name: Ministry of Defence - Defence Equipment and Support - Joint Supply Chain

title: DSCOM/CB/2061 STATEMENT OF REQUIREMENT FOR WHOLE AIRCRAFT CHARTER [REDACTED INFORMATION – NATIONAL SECURITY]


title: Tender for the Provision of a Through the Gate Service

description: Middlesbrough Council are seeking expressions of interest from suitably experienced Providers who wish to be considered for a contract for the provision of a Through The Gate Service, which will provide housing related support to people who have a history of re-offending, insecure housing, homelessness and wider social exclusion. The Service is being commissioned on behalf of NOMS Public Sector Prisons North East and the Regional Homelessness Group, which comprises of representatives from Durham, Sunderland, Newcastle, North Tyneside, South Tyneside, Gateshead, Northumberland, Middlesbrough, Stockton, Darlington, Redcar and Cleveland and Hartlepool Local Authorities. The service will operate cross authority, supporting people who are currently in prison and are due for release to the North East Region. The contract will be for a period of 2 years. The contract will be awarded on the basis of price and quality, the Most Economically Advantageous Tender, and it is anticipated that the contract will commence in November 2012. The contract is subject to European Procurement Legislation. The Council will be using a full electronic tendering system and for inclusion on the select tender list suppliers must obtain a pre-qualification questionnaire which will require amongst other things, information about professional and business standing and financial standing. The pre-qualification questionnaire can be obtained from the North East Purchasing Organisation (NEPO) portal via https://www.qtegov.com/procontract/supplier.nsf If you feel that your organisation is a suitably experienced Provider of this type of service the pre-qualification questionnaire must be completed and uploaded via the portal no later than 19th July 2012 at 12 noon. If you have any problem accessing these documents please contact Lesley Williams, telephone 01642 729263 or email lesley_williams@middlesbrough.gov.uk

Middlesbrough Borough Council

postalCode: Postcode


name: Department for Work and Pensions (Business Management Office)

title: Job Mentor

description: The Black Country JCP District intend to use the Flexible Support Fund to access specific and bespoke support to assist claimants, who are in receipt of Jobseekers Allowance (JSA) with health conditions/disabilities and in particular those who have recently moved over from Employment and Support Allowance(ESA) or Incapacity Benefit/Income Support. These claimants wish to secure employment but have a range of barriers that prevent them from doing so. Therefore, JCP is looking for an organisation to deliver this provision which focuses on addressing individual claimants' needs via a series of interventions and support. How to Apply. Bidders should view, download and upload documents via BravoSolution. The Invitation to Tender document is available on BravoSolution for completion. The closing date for tenders to be received by DWP is 30/08/2012 @ 10.00 a.m If you are not a BravoSolution registered supplier, you will need to register at https://dwp.bravosolution.co.uk/web/login.shtml Helpline phone 0800 3684850 Helpline email help@bravosolution.co.uk (See Instructions to Bidders document)


title: Exeter Cleaning Services

description: Hexagon and Hembury House are both part of the NHS Connecting for Health estate, both of which are located in Exeter. NHS CFH has a requirement to procure cleaning services at both office locations for a potential period of 2 years; broken down into an initial period of 1 year with a potential extension of a further 12 months. We expect the contract to be in place within the next 6 months. The cleaning service includes, but is not limited to the following elements within communal areas of both sites: mopping of hard-surface flooring; vacuuming of carpets; dusting and polishing of surfaces; removing marks and stains from walls, floor, emptying of waste bins; wiping of tiled surfaces; wiping and removal of scale and scum from sanitary-ware.

street: 1st Floor Vantage House,40 Aire Street

postalCode: LS1 4HT


title: PROVISION OF INFORMATION FOR PERSONAL HEALTH BUDGETS

description: THIS IS A CLOSED OPPORTUNITY, AND WAS PROCURED USING A FRAMEWORK AGREEMENT, THIS NOTICE IS BEING PUBLISHED ONLY FOR TRANSPARENCY PURPOSES. Currently personal health budgets are being piloted on a relatively small scale in sites across the country. This piloting is resulting in very useful learning about how to go about introducing personal health budgets. That said, some critical issues are not being fully addressed by the pilots. This includes some that will arise when personal health budgets are expanded, and need to be underpinned by more substantial system redesign. Work in these critical areas will be carried out through a range of local and national development projects, to learn as much as we can about what needs to happen to introduce personal health budgets successfully, and, where appropriate, develop evidence and learning for some of the resources that will support change. These development projects will be written up or made directly available, so that future commissioners of personal health budgets have the knowledge required and support available to help ensure successful rollout from October 2012. One of the most critical areas for this change is the need for people to be able to access good information to help them make good choices, be in control and remain healthier. The importance of this area was reemphasised in the findings of the 4th interim evaluation report, published in October 2011, which relayed the early experiences of personal health budget recipients and found that: ‘Information about how personal health budgets could be used was crucially important for prospective budget holders. People intending to use their budget for a specific unmet need were sometimes unaware that other uses were possible; others needed considerable encouragement to think how the budget might best be used.’ Personal Health Budgets build on the development of personal budgets in social care, and also draw on initiatives in the NHS such as long term conditions personal care planning, expert patient programmes and shared decision making. There is already a variety of literature developed for those implementing personal health budgets to draw on, much of which is available through the personal health budgets learning network (www.personalhealthbudgets.dh.gov.uk). Work is already underway as part of the work programme on issues that will impact on this area such as: A programme working with 5 sites to produce products that clearly describe the care planning process, the critical factors that contribute to its successful implementation and how to mesh this process with other relevant processes and initiatives. The development of information, a discussion forum and blogs on NHS choices, supported by our peer network of people who have direct experience of using services and their families Ongoing development of communication products (such as written and video stories) and key messages for different groups to help explain personal health budgets and their implications. Work just starting to take forward a programme to support workforce development Work being commissioned in parallel to this project to help inform NHS commissioners about what needs to be commissioned in terms of good advocacy brokerage and support planning support. In addition to this we have identified the need for a specific project to maximise the chances of the provision of information to become sufficiently developed within the NHS to give everyone the chance to make the most of a personal health budget. We wish to engage competent and capable person, or people to develop a more detailed strategy and programme plan, and begin to deliver on it, all with key partners. We envisage this will involve work for up to 120 days with all expenses included in the price quoted. The contract will be to end of March 2013.


title: A spare centrifuge bowl and centripetal pump for an existing GEA Westfalia centrifuge

description: The purchase for a spare centrifuge bowl and centripetal pump for an existing GEA Westfalia centrifuge model CSC20-06-476, serial number 1720-021 in the FPP area at Porton Down. The extent of the scope of this project will cover the complete works associated with the design, manufacture, installation and testing of a replacement centrifuge bowl specified in the user requirement document HPA-PD/URS/806 compliant with current GMP Regulations.


title: Invitation to Tender - Pensions/Financial Products Specialist - HMT1107

description: Pensions/Financial Products Specialist for the Equitable Life Payment Scheme (ELPS) Team. This procurement is competed via the Government Procurement Service – Non-Permanent Staff – Finance and Audit (RM692/Lot 4b).


title: GB-Hemel Hempstead: Old Town Hall Improvement Project

description: The Old Town Hall is a performing arts venue based in Hemel Hempstead. The Council are looking for a suitable Contractor to carry out improvement works to the Old Town Hall which will include the installation of a new lift.

Dacorum Borough Council

street: Civic Centre,Marlowes

postalCode: HP2 4BT


title: GB-Hertfordshire: Step-Parent Adoptive Assessments

description: To provide Step parent assessments for prospective Hertfordshire adoptive step parents that are currently on a waiting list. This will enable Hertfordshire Adoption Agency to fulfil its statutory duties. The Government’s agenda for change is promoting much more timely completion of all assessments of prospective adoptive parents. o The Provider will be required to complete all the step parent assessments currently awaiting assessment – approximately 22 assessments. o The Provider will deal with any notifications to the Court of applicants (step parents) wishing to make an application for an adoption orders. o The Provider will offer a level of service which is appropriate for the size of Hertfordshire. The duration of the contract will be for 3 months starting on 1st January 2013 and ending on 31st March 2013. If you are experiencing problems, then please contact the Delta helpdesk via email at support@supplyhertfordshire.g2b.info or call 0845 270 7050 (option 2) Monday to Friday 8.30am – 5.30pm for further assistance. Any clarification questions related to the quotation documents must be submitted via the Delta system, which enables questions and answers to be exchanged via the e-mail facility in the system. If questions are deemed to be of relevance to other tenderers the question and answer will be transmitted to all tenderers.

Hertfordshire County Council

street: Children and Young People's Commissioning Team,Farnham House,Six Hills Way

postalCode: SG1 2FQ


title: 1.1 To design, supply, install and, test a replacement lighting scheme for part zone A1 at HPA Colindale

description: To design, supply, install and, test a replacement lighting scheme for part zone A1 HPA Colindale. To provide details of the proposed luminaries and including photometric data To provide calculations for the proposed system, demonstrating the potential savings.


title: Applications Services Analyst/Team Lead

description: Main Duties/ Responsibilities Work on service definitions, descriptions/requirements and cost model & pricing on a major ICT Programme. The candidate will also provide applications assurance and subject matter experts (SME) services for Business applications across the Ministry of Justice (MoJ). Outputs/ Deliverables to be achieved Lead a small team of Subject Matter Experts (SMEs) providing application assurance to HQ and Arms Length Body of MoJ. As an SME and Lead you will be responsible for providing assurance to MoJ Business applications. Working with suppliers and other key stakeholders within MoJ ICT to ensures the overall functionality and performance of an application consistently meets the Business requirements for today and remains good enough for the future, and ensures the application is presented to the Business with the required availability at the correct price.Provide. Skills/ Experience Required Essential: •The successful candidate will be an experienced IT professional. • You will possess strong communications, relationship building, negotiation and influencing skills. • Has an analytical and creative approach to problem solving. • Is able to absorb new technical, commercial and business concepts quickly, and work with them. • Has recognised expertise in the technical specialism, the technology involved, current developments, the most commonly available products, and the application of the specialism within a technical or business environment. Has a sound, broad knowledge of IT and an excellent understanding of how the technical specialism relates to other areas of IT and how it impacts on other business functions. Is persuasive in communicating at all levels and is able to ensure that advice regarding the technical specialism is acted upon. Desirable: Familiarity with the Government IT Profession and cross government IT policies. • Understanding of the Government and working in the justice system. • Demonstrated awareness of the social, environmental and corporate impact of ICT. • Familiarity with relevant national and international legislation pertaining to the Government/Public Sector IT – e.g. Data Protection Act, Information Assurance policy. • Understanding of the organisation's IT/Information Systems plans, business objectives and some awareness of comparable organisations. • Overall understanding of the skills or business units serviced by the IT areas supported. • Probably educated to degree level or holds a professional qualification or equivalent experience. • ITIL V3 qualifications(s) or equivalent experience. Formal Qualifications Required ITIL v3 Service Management qualifications Evaluation Criteria 1. Relevance and depth of industry background 2. Relevance of qualifications / industry specific accreditations held 3. Relevance and depth of previous job experience 4. Relevance of specific technical / systems / process experience


title: Research on the effects of HMRC prosecutions.

description: Research that follows up respondents to HMRC’s Compliance Perceptions Survey who indicated an awareness of HMRC prosecutions. The research will inform evaluation of the impact of HMRC’s Volume Crime Initiative and HMRCs corresponding commitment to increase its number of prosecutions fivefold.


title: GB-Leicester: Independent Banking Specialist

description: Leicester City Council are looking to engage with an Independent Banking Specialist, who will advise and carry out a compliant procurement process to replace the current banking services contract, which expires in April 2013. The Specialist shall provide a comprehensive service for the Council that will include but not limited to the following information: • Review of alternative products and services available. • Unique specification of requirements. • Identification of institutions to provide formal tenders. • Preparation of tender documents • Evaluation of tender responses with a written analysis • Drafting of appropriate OJEU notices (if required) • Detailed review of existing banking/card servicing arrangements/security carrier arrangements. • Detailed reports In summary, the Council currently has 27 main accounts; 80 Imprest Accounts; 14 separate Trust Funds (Comforts Funds); 100 school accounts; and residents’ Investment Accounts. The Council collects income via direct debits, cash and cheques, internet, telephone, PayPoint, and directly at a number of council establishments. There will be a requirement for CHAPs and BACs payments together with automated payments, together with a small number of Business Visa Cards, which are available for staff use. Interested organisations shall complete a Selection Questionnaire (SQ) incorporating a Request for Quotation (RFQ) and this document shall be used in the evaluation process thus producing a list of selected Bidders. Those bidders selected may be asked to give a presentation on the ability to deliver the service. The presentations will take place in September / October 2012. The bidder with the highest score will be selected to carry out the project. Any company wishing to "express an interest" must complete the Selection Questionnaire/Request for Quotation (RFQ) (this document can be found at the following link: http://www.sourceleicestershire.co.uk/contracts/show/id/7250 under Additional Documentation) by stating the cost for engaging their services: This will need to be broken down to include: i. Initial Planning & Research: ii. Delivery and Project Management iii. Reporting Please include a summary of what activities will be included in each area. The SQ together with the RFQ will need to returned by Friday 28 September 2012, 12 noon to punit.modi@leicester.gov.uk.

Leicester City Council

street: New Walk Centre, Welford Place

postalCode: LE1 6ZG


title: LSBU10/SPARES

description: O-RING


title: Construction of Grounds Equipment Storage in Edinburgh

description: I have pleasure in inviting you, on behalf of the RCUK Shared Services Centre Ltd acting on behalf the Science and Technology Facilities Council through its component research centre, The Royal Observatory in Edinburgh to respond to an RFQ as detailed in the enclosed documentation and in accordance with NEC3 Engineering and Construction Short Contract (ECSC) will apply to this contract.

RCUK SSC Ltd

postalCode: SN2 1FF


title: GB-Telford: The Supply of Fluke 8508A Reference Multimeter with Option 1 & Fluke Standard Platinum Ressistance Therometer The

description: The Supply of Fluke 8508A Reference Multimeter with Option 1 & Fluke Standard Platinum Ressistance Therometer ( For use with the Fluke 8508A), Please Supply copy of your ISO 9001:2008 certification. AQAP 2120 NATO Quality Assurance Requirments for Production (Excl Para 5.4) , DEF Stan 05/61 (Part 1) Issue 5 Dtd 02 Aug 10.

street: Land Supply,Bldg, B15,MOD Donnington


title: Provision of training/support for grantees in Heritage Lottery Fund’s programme ‘All our Stories’ to create a digital record

description: The purpose of this tender is to commission a provider of advice, guidance, training and support to help all the projects we fund under All our Stories to make a digital record of their project activity


title: GB-London: Video Conferencing System

description: Supply, instrallation and maintenance of a Video Conferencing system

Kings Health Partners

street: Procurement, Unit 1,129 Coldharbour Lane

postalCode: SE5 9NY


title: Play Area Design and Installation Service

description:
Merlin Housing Society, in partnership with a resident community group, have recently secured National Lottery funding for the redevelopment of a children's play area in Filton, Bristol. Merlin wishes to procure the services of a contractor to assist in the redevelopment design and installation of this play area.

 Key phases of the project include:

 - Survey - of the area and of existing condemned timber play structure and evaluation of what can be reused.

 - Design - revised plans to be produced.

 - Consultation - and agreement with the local residents group on revised plans

 - Build – landscaping of the area in conjunction with local construction college students

 The area itself is 850m2 and sits in a shaded sunken area and is surrounded by the blocks of flats. A draft design of the area is available in the ITT pack.

 PLEASE NOTE: This Invitation to Tender is being conducted through our In-tend e-Tendering system. All documentation is only available via https://in-tendhost.co.uk/merlinhs. Please click onto the url detailed above and then click on the 'Current Tenders' box, locate project reference 'Mhs11006 Play Area Design & Installation Service’ and follow the information detailed within the project box.

 Once you have registered and expressed interest in the project, all applicable documents are normally published to the secure area within 24 hours (via clicking on 'My Tenders' box). An email will be sent to the 'Publish Email' address supplied at registration when the documents have been published. You will then be able to login to the secure area and download/view the tender documents.

 Submissions should be made via the web site, all documents should be uploaded to the website and then be sure to press the Red button "Submit Return" (You may need to scroll the screen down to see this button). You will then receive a receipt (print & retain a copy of this receipt and this is your confirmation of your submission). The tender status will then confirm your documents have been submitted. System Guidance is available at:-https://in-tendhost.co.uk/merlinhs/asp/onlinehelp.asp?help=helpoverview or via the In-tend Support Desk (number located in 'Help' section).

 (MT Ref:85172)

Merlin Housing Society

street: Riverside 1,Riverside Court, Chipping Sodbury,Merlin Works

postalCode: BS37 6JX


title: Marketing Birmingham Press Cuttings

description: Marketing Birmingham is the area's strategic marketing partnership and operates the leisure and business tourism programmes Visit and Meet Birmingham as well as its Inward Investment Programme, Business Birmingham. Marketing Birmingham and its partners have been awarded European Regional Development Funding (ERDF) for the period up until 2014. Marketing Birmingham requires media monitoring services to ensure the effective tracking of all media coverage. Monitoring will need to encompass Marketing Birmingham programme activity for the Meet, Visit, and Business Birmingham campaigns as well as general city coverage. The deadline for total submission of the requested information as per the attached document is prior to 12:00 noon on Monday 24 September 2012. If you experience difficulty in accessing the document please refer to www.marketingbirmingham.com/tenders

Marketing Birmingham

postalCode: B1 2ND


title: Automation of Blood Donation Tes Sample Management


title: Quantification Analyser

description: Quantification Analyser


title: Better Bathing Waters - Bude

description: 1. PROVIDE COMMUNITY SUPPORT SEVRICES TO STIMULATE COMMUNITY INTEREST, SUPPORT & ACTION TO IMPROVE 2. ORGANISE OR CONTRACT IMPARTIAL CUSTOMER SURVEYS TO PROVIDE A BASELINE OF AWARENESS AND ENGAGEMENT IN BATHING WATER ISSUES IN EACH PILOT AREA, PLUS FOLLOW UP SURVEYS TO PROVIDE EVIDENCE OF PROGRESS 3. MANAGE ALL REQUIRED ASPECTS FOR EVENTS, HEALTH AND SAFETY, INSURANCE AND ANY OTHER ISSUES RELATING TO COMMUNITY BASED EVENTS OR ACTION 4. PROVE EVIDENCE TO THE ENVIRONMENT AGENCY OF HOW TARGETS HAVE BEEN MET, A REVIEW OF ALL ACTIVITIES UNDERTAKEN, INCLUDING LESSONS LEARNT FROM DIFFERENT APPROACHES TO HELP THEM ARTICULATE THE WAYS IN WHICH THIS APPROACH MAY OFFER ADDITIONAL OR ALTERNATIVE OPPORTUNITIES TO INFLUENCE BATHING WATER IMPOVEMENT, THAN PUBLIC SECTOR LED INITIATIVES. 5. LIAISE AND CO-OPERATE WITH ENVIRONMENT AGENCY, LOCAL AUTHORITIES AND OTHER ORGANISATIONS IN WORKING WITH THEM AND MAKING THEM AWARE OF ACTIONS AND ACTIVITIES PLANNED OR UNDERWAY.

Environment Agency

street: Horizon House,Deanery Road

postalCode: BS1 5AH


title: Procurement of Works for a path at Valley Drive, Norwich.

description: The Norwich City Council as part of the Norwich Connect2 project require various works to paving at Valley Drive, Norwich. The requirements for the project are as follows: 1) 840m of Path reconstruction (width 2.5m approx.) 2) Tree and scrub clearance 3) Access improvements 4) Solar path markers 5) Seating and signage

Norwich City Council

postalCode: NR2 1NH


title: 0026 T winter CAST 10.08.2012

PCoE - Procurement Centre of Excellence

street: Room 2Y92 Concept House,Cardiff Road

postalCode: NP10 8QQ


title: Removals Service for Myatts Field North Estate Decant Programme

description: The contract will involve the removal of household possessions belonging to Lambeth Council tenants moving to new homes. It will also include ancillary services, such as packing/unpacking and the disconnection/reconnection of appliances

London Borough of Lambeth

street: Procurement Unit,Hambrook House, 4th Floor,Porden Road

postalCode: SW2 5RW


title: GB-TELFORD: LSBU5/0039 - WARRIOR FABRICATED WINDOW

description: Expressions of Interest are invited from suitable qualified companies with experience in the supply of the requirement for Window vehicular Fabricated Rectangular Box Frame with multiple payer transparent blocks and hinged cover to Drawing Number FV2034003 and Nato Stock Number 2510992553221. It would therefore be advantageous for Contractors to state in their expression of interest 1) Evidence of having supplied this type of spare to the Authority and the capability to deliver the required scope of work. The Expression of Interest should be made in writing / e-mail to the address stated in Section 1. Contracting Authority. 2) A copy of the contractor ISO 9001:2008 certificate accompanied by the approved scope. Only those expressions of interest that fully meet the above criteria will be considered for Invitation to Tender. The Contract will be awarded on best price and delivery offer received.

postalCode: TF2 8JT


title: Birmingham Airport Routes Asia Mumbai Stand Build

description: Birmingham Airport and Marketing Birmingham, supported by the European Regional Development Fund currently offers the opportunity to companies to tender to supply exhibition stand design and build for the Routes Asia conference in Mumbai 17 – 19 March 2013. For further information and details on how to submit your application please review the brief attached. Deadline for submission is no later than 12:00 noon on 29 October 2012. For Airport Brand Guidelines and If you experience difficulty in accessing the attached document please go to www.marketingbirmingham/tenders

Birmingham Airport Marketing Department

street: Diamond House,Birmingham Airport

postalCode: B26 3QJ


title: Invitation to Tender for Inclusion in a Framework Enabling Arrangement for the Maintenance of online Manuals and a Search and Detection Capability Website

description: CAST produces a Manual of Search and Detection Capability and makes it available as a printed manual and also via a website. The website version of the Manual is hosted on a computer at CAST’s site at Sandridge, St Albans, Hertfordshire and is available to all users of the Police National Network (PNN). The manual is divided into two parts – Part A and Part B. Work is required to maintain the website versions of the Manuals and to keep Parts A and B up to date and in line with changes made to the printed versions.


title: Request for quotation for the provision of consultancy service to assess the competitiveness impacts of carbon budgets on key sectors to 2030

description: The full project scope and Committee's Terms & Condidtions of service can be found in the attachments.

Committee on Climate Change

street: 1st Floor, Holbein Place

postalCode: SW1W 8NR


name: Defence Science and Technology Laboratory (Dstl)

title: CHARACERISATION OF BLAST LOADING

description: Characterisation of blast loading


title: DFID 5633: DFID Humanitarian and Emergency Operations Support Services

description: DFID wishes to appoint a service provider to deliver a Humanitarian Operations Support Service package. The package should provide the UK Government with life-saving expertise and capacity to respond globally to disasters and emergencies through the quickest possible mechanism. The package will ensure the UK remains world-leading in its ability to save lives, relieve suffering and maintain dignity of those affected by emergency situations and will provide excellent value for the UK taxpayer.


title: GB-Chatham: Catering Services Contract

description: Medway Council is seeking expressions of interest from suitably qualified organisations to provide a corporate hospitality service and a franchised canteen service for some 1200 staff at Gun Wharf. The combined turnover of both services is currently c.£200,000 per annum and it is believed that the available facilities provide further opportunities for the caterer to expand the volume and scope of their business. In return, the Council will expect to receive proposals for a franchise agreement subject to a minimum fee payment, plus further profit related payments. A contract will be awarded on the basis of the most economically advantageous tender, comprising an evaluation of both the quality of products, service provided and prices offered for hospitality services, and the potential financial return to the Council. The contract is proposed to commence on 01 July 2012 for an initial term of 9 months with the option, at the sole discretion of the Council, to extend for a further period of up to 24 months. Interested parties must request the combined Pre-Qualification Questionnaire and Tender documentation by no later than 5.00 pm on Friday 11 May 2012. Documents are available from: Andrew Etherington Catering Consultancy Bureau 39 Cheyne Walk Meopham Kent DA13 0PF Tel: 01622 832995/07957 433284 Email: andrew@andrewetherington.com A tender meeting and site visit has been arranged for Monday 14th May 2012 and details for attendance are contained within the documentation to be issued. Two identical copies of the completed documentation must be received by Medway Council and Catering Consultancy Bureau no later than 4.00 pm on Wednesday 23 May 2012. Details of relevant delivery addresses will also be given within the documentation to be issued.

Medway Council

street: Gun Wharf,Dock Road

postalCode: ME4 4TR


title: MFD for Royal Botanical Gardens Kew

description: Royal Botanical Gardens Kew (The Authority) is seeking to appoint a single contractor to provide a commercially beneficial proposal to replace the existing 28 Multi Functional Devices (MFD), 25 at Kew (Richmond) and 3 at Wakehurst Place. This procurement process will be managed by Defra on behalf of Kew.

street: Noble House ,17 Smith Square

postalCode: SW1P 3JR


title: Assessing the Economic Benefits of Mathematical Sciences Research in the UK

description: The Engineering and Physical Sciences Research Council (EPSRC) is working with the learned societies, including the Council for the Mathematical Sciences (CMS), wishes to commission a project to assess the economic returns to the UK of investment in broad mathematical sciences research.


name: County Durham & Darlington NHS Foundation Trust

title: Supply of Microbiology PCR or GDH Screen Tests

description: Supply of Microbiology GDH or PCR Screen Tests for a 1 year period with the option to extend for a further a year

street: North Road

postalCode: DH1 5TW


title: GB-Hemel Hempstead: Chapel Street Structural & Refurbishment Works

description: Erection of access and structural scaffold. Structural repair of cantilevered bays, linked and adjoining areas, Follow-on refurbishment works.

Dacorum Borough Council

street: Civic Centre,TheMarlowes

postalCode: HP1 1HH


title: GB-London: VB/VE Relocation Services

description: VisitBritain (VB) invites suppliers to quote for a contract to provide services to relocate all office furniture and equipment from 1 Palace Street, London, to new office within London for VisitBritain and VisitEngland. Suppliers must read through this set of instructions and follow the process to respond to this opportunity. The information and/or documents for this opportunity are available on https://www.delta-esourcing.com/delta. You must register on this site to respond, if you are already registered you will not need to register again, simply use your existing username and password. Please note there is a password reminder link on the homepage. Suppliers must log in, go to your Response Manager and add the following Access Code: 92YM9E8A76. Please ensure you follow any instruction provided to you here. The deadline for submitting your response(s) is 21/01/2013 10:30. Please ensure that you allow yourself plenty of time when responding to this invite prior to the closing date and time, especially if you have been asked to upload documents. If you experience any technical difficulties please contact the Delta eSourcing Helpdesk on call 0845 270 7050 or email helpdesk@delta-esourcing.com.

Visit Britain

street: 1 Palace Street,Victoria

postalCode: SW1E 5HX


title: Contract for the Provision of Brand Values Research

description: Research was undertaken in Spring 2005 to understand the impact of the new organisation on donors and potential donors. This helped inform our decision on the branding of NHSBT and how best to maintain the confidence of, and engagement with, our donors. The research assessed the full range of branding alternatives from maintaining the individual NBS and UKT existing brand through to the new organisation having a purely NHS branded approach.


title: River Cuckmere - Milton Lock (Grid Ref TQ526040) to Tumblers Bay Weir (Grid Ref TQ560097)

description: River channel survey and provision of digital data for flood modelling.

Environment Agency

street: Kings Meadow House,Kings Meadow Road

postalCode: RG1 8DQ


title: GB-Bristol: Four year enabling contract for floatation buoys

description: This notice is not a request for expressions of interest so please do not apply to be invited to tender. This notice advises that the Authority has decided to negotiate a contract with a supplier on a single source basis who will be named in a contract award notice once contract award has taken place, and is published for reasons of transparency. If you are interested in becoming a sub-contractor for this requirement, you should apply directly to the supplier named in the contract award notice.

Hercules & Tristar Project Team, DE&S

street: Walnut 2b #1229, DE&S Abbey Wood

postalCode: BS34 8JH


title: Supply of Donor Identification and Blank demand Labels


name: Heatherwood and Wexham Park Hospitals NHS Foundation Trust

title: Vendor Neutral Archive

description: The Trust requires the System to be the accommodation for images, documents and data from as wide a range of its services and systems as possible including, but not limited to, Radiology, Cardiology, medical photography, ECGs, searchable pdfs, standard office documents (word and excel) using Vendor Neutral Archive (“VNA”) technology.


name: Kent & Medway NHS & Social Care Partnership Trust

title: Cabling Migration – Comm’s Room, Priority House

description: Cabling Migration – Comm’s Room at Priority House as per attached specification

postalCode: me19 4ax


title: Energy bills, annual statements, price increase notification letters and tariff information labels:

description:
Our underlying aim is for bills, annual statements and price rise notifications to be clear and easy to comprehend. We also want them to engage consumers, i.e. consumers read them, may keep them and consider action by comparing, and, where beneficial, changing, tariffs with their own supplier or switching to another.

 In our RMR Domestic Proposals we made a commitment to conduct further research and seek expert input to ensure any prescriptive elements placed upon suppliers are presented in a way that best helps consumers, and promotes clarity and engagement. This project will help Ofgem fulfil this commitment.

 The key aims of this project are:

 To be covered by Lot 1 Design and Development:

 - Further develop standardised formats for up to four key customer communications, including - energy bills, annual statements, tariff information labels and price increase notification letters - to be:

 - Clear and easy to understand;

 - Engaging and effective in prompting consumers to consider; action by comparing tariffs or switching;

 - Inclusive and effective in communicating with consumers with a wide range of individual communication and language needs and preferences – in some cases this may mean developing formats that can be easily adapted to meet these needs, and;

 - Fully compliant with current and proposed industry regulations .

 Ofgem has already developed draft standardised formats (including templates, formats and language) that have, to greater and lesser degrees, been subject to consumer feedback and consulted on with stakeholders. These have been through several iterations, and we expect further feedback on these as part of our RMR consultation (to end 23rd February). Therefore we will not expect the successful bidder for this Lot to ‘start from scratch’ . That said, we are very open to input from experts and are not averse to substantial change to the layout/presentation/format if warranted, and can be shown to be of benefit to consumers via the consumer testing stage. However, the information contained within these communications must remain consistent with draft standardised formats currently being consulted on.

 It should also be noted we are only looking to develop and roll-out one standardised element for energy bills – a standardised summary box which should include all the important features of a tariff, to help consumers to explore their energy tariff options. Therefore, we are not looking to redesign the entire energy bill, across all suppliers. However we understand how successfully this element interacts with the rest of the bill(s) (including branding) will be critical to its success.

 - Provide expert advice on the ideal design, layout and format of the four communications to maximise the impact of key information and to encourage engagement. As part of this we would expect the successful bidder to highlight any potential problems with our existing designs, and provide alternative solutions that also meet the requirements a-d above.

 - Develop standardised language to be used across all four communications – the aim being to make key terms consistent throughout the industry, and more meaningful and accessible to consumers. Although existing research provides a foundation for this, further development and testing is needed. We will be looking for input to develop and confirm (i) what concepts should be standardised and (ii) what terminology is most appropriate.

 To be covered by Lot 2 Consumer Engagement and Testing:

 - To carry out a robust programme of research, with a diverse range of consumers including vulnerable consumers and people with language and communication needs and preferences, to test and gain feedback on prototypes, standardised formats and language/terminology. Prototypes should be tested against a number of key criteria including: clarity and understanding; navigability and ease of use; visual appeal and impact; tone and language; and overall impact on behaviours. It will also be important to explore how the communications work together, e.g. in terms of consistency of language; areas where they reinforce/contradict each other.

 - To provide clear, detailed and actionable insight to inform the development of standardised formats/language at key stages of the design process.

 Further changes may be needed to customer communications in the future to facilitate Government-led initiatives such as the Green Deal. It is not possible to anticipate the nature of these changes at this stage, however all designs developed as part of this work should be as ‘future proof’ as possible.

 (MT Ref:85647)

Ofgem

street: 9 Millbank,Procurement Team

postalCode: SW1P 3GE